1 - Screen Flow Mapping
Created a detailed screen flow of AWIN’s platform, capturing all pages to understand the scope of the project and identify patterns or inconsistencies.
2 - Component Assessment
Mapped all components across the platform’s pages.
Analyzed component usage frequency to prioritize and optimize efforts.
Created a leaderboard to identify key pages with the highest component density and determined which components needed redesign or standardization.
3 - Jakob’s Heuristics Evaluation
Evaluated key pages against Jakob’s Heuristics principles, noting usability shortcomings and documenting areas for improvement.
4 - Behavioral Analysis
Used data from Hotjar, Amplitude, and Google Analytics to analyze user behaviors, discover drop-off points, and identify high-priority user flows.
Focused on patterns and behaviors to understand user pain points and preferences.
5 - Accessibility Benchmarking
Measured accessibility using Lighthouse to document baseline scores for comparison post-redesign.
6 - Competitor Research
Researched competitor platforms and industry standards to gather inspiration and identify effective patterns for UI/UX design.