The yacht sales industry is notoriously behind in digital toolsâespecially when it comes to contracts. YachtWay set out to modernize this by building EasySign, a listing and sales agreement tool directly into their platform.
The goal: to streamline complex workflows into a cohesive, intuitive experience for brokers and sellers.
đ My Role
I was brought in to give EasySign its name, voice, and contentâfrom onboarding to error states. Working asynchronously from Figma files, I refined placeholder copy and created a consistent, human-centered tone throughout the tool.
âď¸ What I Created
Product name: EasySign â designed to be accessible, friendly, and intuitive
Onboarding tour:Â A warm, step-by-step walkthrough to introduce users to the tool
Form copy:Â Clear labels and descriptions for listing/sales agreements
Microcopy:Â Tooltips, toast messages, modal buttons, and notifications
Email copy:Â Confirmation emails for completed contracts and user actions
đ§ Process
Since I didnât have access to formal research or user interviews, I focused on:
Writing for clarity and calmâespecially in legal contexts
Prioritizing progressive disclosure to avoid overwhelming users
Making sure every message answered: âWhatâs happening?â and âWhat should I do next?â
I also advocated for in-app guidance wherever I sensed friction or uncertainty.
đ Outcomes
The product launched with consistent UX copy across touchpoints, and internal feedback pointed to increased contract speed and ease. While I didnât get access to quantitative results, the clarity and warmth of the experience were well-received.
đ What Iâd Do Differently
Iâd shorten the onboarding copy to be more action-oriented and explore opportunities for testingâlike content validation or usability feedback. This project reminded me how much I value iteration and collaboration, especially in complex flows.