Udacity - Community Manager

Build end-to-end community experience for scholarships of 15,000+ students. 

Strategize, plan, execute, and manage scalable community programs and live events designed to engage and motivate students.

Strategize and launch a competition within the student community that garnered a 50%  increase in net new users, resulting in $100K bonus from the partner (Amazon) for Udacity.

Create a cross functional dashboard that allowed key teams to understand the progress and success of community programs. 

Analyze and track data from engagement programs and conduct surveys and A/B experiments to understand the trends and community health.

Design scholarship websites and write copy for all student communications across platforms (email, blog, Slack).

Manage stakeholder relationships with external partners and internal teams.

Strengthen Udacity-student relationships by interacting withthousands of students on a daily basis 

Conduct user research with community moderators to understand pain points.