Career Karma - Senior Community Manager

Sole owner in strategizing community product features aimed to increase engagement and adoption.”Groups” Community feature in app saw a 70% increase in engagement and maintained an average of 35% increase in new users WoW since launch.

Collaborated with CPO to create a playbook for community advocates on how to launch their own live audio rooms - this resulted in a 15% increase in audio rooms created and a 27% increase in retention of listeners.

Created the Moderation Program and the Trust and Safety escalation process.