Patreon - Community Manager

Design community engagement calendar with daily prompts which led to a 20% increase in engagement and 18% increase in activation of new users.

Create community database for engagement prompts with engagement metrics to understand trends.

Conduct User Research and generate reports for senior leadership to understand creators’ sentiments within the Discord community 

Manage a Discord community of 10k creators, working closely with support, sales, and marketing teams to identify pain points and success stories.