Enhancing Customer Satisfaction and Trustpilot Ratings
Kristine Pineda
Key initiatives included optimizing support workflows, ensuring timely replies, and efficiently sorting out customer complaints. We actively engaged with customers to address their needs and implemented a system for requesting reviews from satisfied clients. These efforts aimed to enhance customer experience, foster positive feedback, and elevate our Trustpilot scores.
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Posted Jun 14, 2024
The project focused on improving our customer service satisfaction scores and boosting Trustpilot ratings.
