Freshdesk CRM Implementation

Shawna Davenport

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Project Manager

Customer Success Manager

Customer Support Representative

Freshdesk

Implemented and administered the Freshdesk CRM system for a SaaS startup, developing an automated support ticket process and enhancing efficiency and customer service responsiveness by 25%.
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Posted Jul 3, 2024

Implemented and administered the Freshdesk CRM system for a SaaS startup.

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Project Manager

Customer Success Manager

Customer Support Representative

Freshdesk

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Shawna Davenport

Problem-Solving Accountant & Project Manager

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