Freshdesk CRM Implementation by Shawna DavenportFreshdesk CRM Implementation by Shawna Davenport

Freshdesk CRM Implementation

Shawna Davenport

Shawna Davenport

Project Manager

Customer Success Manager

Customer Support Representative

Freshdesk

Freshdesk

Implemented and administered the Freshdesk CRM system for a SaaS startup, developing an automated support ticket process and enhancing efficiency and customer service responsiveness by 25%.

Like this project

Posted Jul 3, 2024

Implemented and administered the Freshdesk CRM system for a SaaS startup.

Likes

0

Views

4

Tags

Project Manager

Customer Success Manager

Customer Support Representative

Freshdesk

Freshdesk

Featured on

Best Freshdesk freelancers to hire in 2026 Best English-speaking Freshdesk freelancers to hire in 2026 Best freelance Customer Success Managers in United States to hire in 2026

Shawna Davenport

Shawna Davenport

Problem-Solving Accountant & Project Manager

SaaS ERP Implementations

SaaS ERP Implementations

QuickBooks Cleanup, Process Streamlining

QuickBooks Cleanup, Process Streamlining

Integrated Bill.com with QuickBooks Online to reduce DPO.

Integrated Bill.com with QuickBooks Online to reduce DPO.

Implemented Citrix ShareFile for a remote company

Implemented Citrix ShareFile for a remote company

Join 50k+ companies and 1M+ independents

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Hackathons Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Contact

Contact support

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Hackathons Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

© 2025 Contra.Work Inc