Virtual Assistance & Community Management for Latasha James

Isabel Feuerstein

Virtual Assistant
Customer Support Representative
Community Manager
Asana
Microsoft Outlook
James + Park

About Latasha James 🌟

Latasha is a marketing strategist, content creator and online educator in the social media management & online business space. Throughout my freelance career, I've been her student, collaborator and have even have taught a course inside of her paid community. I've enjoyed every project with her immensely!

Services Provided 💫

Inbox Management
Email Customer Support
Course Community Management
Event hosting

Community Management

In May '22, I was a group mastermind lead for Youtube educator Latasha James' Social Media Management Accelerator course. I was invited to be a group lead after being one of the first course graduates back in the spring of 2021, so this was a super fun way to stay connected to the SMM community and pass my knowledge and experience along to newer social media managers. I was responsible for leading weekly calls, facilitating discussion, answering questions and sharing resources with group members.

Inbox Management & Customer Support

In September '22, I reconnected with Latasha to help with email inbox management & customer service during a busy course launch period. During this time, I was responsible for labelling & forwarding along any emails Latasha needed to respond to, and then responding to course questions & enrollment issue emails independently.

Course Creation

Most recently in December 23', I put together a course on website strategy for freelancers to be hosted inside of Latasha's paid community, the Freelance Friday Club.
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