Shopify Store Development and Support Management

Mashood Javaid

1

Customer Success Manager

Customer Support Representative

Shopify Designer

LiveChat

Shopify

Skype

Electronics

STORE CREATION ON SHOPIFY + ONGOING CUSTOMER SUPPORT

This project involves the end-to-end development and management of LeadTime.ca, a Shopify-based eCommerce store. Key responsibilities and deliverables include:
Store Setup & Product Management: Uploaded and organized all products for a seamless shopping experience.
Responsive Theme Design: Designed and implemented a fully responsive Shopify theme for optimal user experience across all devices.
CRM Integration: Successfully integrated a Customer Relationship Management (CRM) system to streamline customer interactions and sales processes.
Customer Support Management: Handling inquiries, resolving issues, and ensuring top-notch customer service for enhanced satisfaction.
This project ensures a fully functional, visually appealing, and customer-centric online store.
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Posted Feb 25, 2025

Developed and managed LeadTime.ca, with a responsive design, product uploads, & CRM integration. Also handling customer support for a business leads.

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Clients

RLX Solutions

Tags

Customer Success Manager

Customer Support Representative

Shopify Designer

LiveChat

Shopify

Skype

Electronics

Customer support management for Custom Esignature
Customer support management for Custom Esignature
Customer support management
Customer support management