Freelancers using Freshdesk in Philippines
Freelancers using Freshdesk in Philippines
Sign Up
Post a job
Sign Up
Log In
Filters
2
Projects
People
Maria Angelica Altura
Philippines
Workflow Automation & AI Integration Specialist
Follow
Message
Workflow Automation & AI Integration Specialist
1
Closed Won → Cross-Team Notification & Asset Creation When a deal closed in Salesforce, five different teams needed to be notified and begin work — but the handoff was entirely manual. Things fell through the cracks, kickoffs were delayed, and no one had a single source of truth. I built a multi-system automation that triggers the moment a deal moves to "Closed Won": Slack alerts go to the right channels, assets are created in Google Drive, projects spin up in Jira, and tickets are logged in Freshdesk — simultaneously.
1
54
1
ERP-to-Platform Daily Project Sync An enterprise team was manually creating projects in their work management platform from ERP jobs every day — cross-checking for duplicates and entering data one by one, at high volume. I built a Make.com (http://Make.com) automation that runs daily at 9:00 AM, calls the Deltek Maconomy API, validates each job, skips duplicates, creates the project, and emails a full activity log to both the client and internal team as proof of completion.
1
38
1
Invoice Automation (Worksuite ↔ QuickBooks) The finance team was manually recreating every vendor bill from Worksuite into QuickBooks — a slow, duplicated process that delayed payments and frustrated accounting staff. I built an automation that detects new bills in Worksuite, checks whether the vendor exists in QuickBooks (and creates them if not), logs the bill, and posts an instant Slack notification to the finance channel.
1
84
1
Daily Job-to-Project Sync A large enterprise client was manually transferring job data into Worksuite every day — a tedious, error-prone process that led to duplicate records and missed projects. I built a fully automated daily sync that pulls new jobs, validates required fields, checks for duplicates, creates the projects in Worksuite, and emails a clean activity log to the ops team — all without human intervention.
1
43
Freshdesk
(1)
Follow
Message
Reginald Ugay
Philippines
Top-Tier Customer Support & Sales Specialist
Follow
Message
Top-Tier Customer Support & Sales Specialist
0
Customer Service Consultant/Admin | GO TEAM
0
14
0
Jul 2025 - Oct 2025 • Assisted patients with navigating clinical trial opportunities through phone and email communication; • Screened patients for eligibility and collected accurate medical and demographic information; • Connected qualified patients with appropriate clinical trial sites and next steps; • Provided clear guidance and empathetic support as a patient concierge; • Managed high volumes of phone calls and emails in a fast-paced environment; • Maintained accurate patient records and performed detailed data entry; • Coordinate with internal teams for follow ups.
0
92
0
Enrollment Specialist
0
6
0
Guest Communications Specialist | StayHeirloom
0
12
Freshdesk
(1)
Follow
Message
Paul Anthony R
Quezon City, Philippines
Technical Support
Follow
Message
Technical Support
0
Customer Support
0
2
0
Transforming Email Support for Better Client Retention
0
2
0
Enhancing Customer Success through Detailed Reporting
0
2
0
Facebook
0
10
Freshdesk
(1)
Follow
Message
Lara Gatchalian
Cebu City, Philippines
Technical Support for Webhosting & SaaS | Virtual Assistant
Follow
Message
Technical Support for Webhosting & SaaS | Virtual Assistant
0
SaaS Technical Support Lead
0
12
0
Web Hosting Support
0
14
0
Happiness Contractor for WordPress.com
0
36
View more →
Freshdesk
(1)
Follow
Message
Christian Zaragoza
Philippines
Project Manager providing VA Teams & Services
Follow
Message
Project Manager providing VA Teams & Services
0
Customer Service
0
5
0
Lead Generation
0
3
0
Social Media Management
0
5
View more →
Freshdesk
(1)
Follow
Message
Christine Jhoy Repol
Philippines
Team Captain
Follow
Message
Team Captain
0
Customer Support Associate
0
13
0
Creating Internal Customer Support Process Documents
0
38
0
Team Captain (current)
0
13
View more →
Freshdesk
(1)
Follow
Message
Explore people