Happiness Contractor for WordPress.com
Lara Gatchalian
Providing email support and other responsibilities as needed.
Helping customers use Automattic’s products, primarily WordPress.com and a crossover into WooCommerce, Tumblr, or WordPress mobile apps.
Troubleshooting, investigating, and writing detailed escalation reports for full-time members of the Automattic’s Happiness Engineer teams.
Sharing knowledge, tools, and tips to help team members.
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Posted Aug 23, 2024
Worked as an expert to act as the front line of support for our customers on WordPress.com.
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Clients
WordPress
SaaS Technical Support Lead
Web Hosting Support