Happiness Contractor for WordPress.com
Lara Gatchalian
Providing email support and other responsibilities as needed.
Helping customers use Automattic’s products, primarily WordPress.com and a crossover into WooCommerce, Tumblr, or WordPress mobile apps.
Troubleshooting, investigating, and writing detailed escalation reports for full-time members of the Automattic’s Happiness Engineer teams.
Sharing knowledge, tools, and tips to help team members.
Like this project
Posted Aug 23, 2024
Worked as an expert to act as the front line of support for our customers on WordPress.com.
Likes
0
Views
20
Clients
WordPress
SaaS Technical Support Lead
Web Hosting Support
