Operations Management Projects in BrooklynOperations Management Projects in BrooklynSupported high-growth teams across Twilio and Zendesk by building operational systems, improving workflows, managing vendor relationships, and driving cross-functional coordination across complex environments.
Led initiatives focused on operational efficiency, stakeholder alignment, process optimization, and scalable execution while partnering across workplace operations, customer-facing teams, IT, and leadership.
Experienced in creating structured systems that improve communication, reduce friction, and support fast-moving teams as they scale. Digital Business Management
I help digital businesses operate efficiently and scale sustainably by managing day-to-day operations, aligning teams, and optimizing systems that support growth. With experience across project delivery, operations, and cross-functional coordination, I provide structure, visibility, and accountability to keep digital initiatives moving forward.
Offerings include:
Day-to-day digital operations management
Project and delivery oversight across teams and vendors
Workflow, process, and system optimization
KPI tracking, reporting, and performance management
Tool setup and optimization
Stakeholder coordination and executive support
I act as the operational backbone of digital teams—streamlining execution, reducing friction, and enabling leaders to focus on strategy and growth.
