Pro
Nikko Ko
Project Manager, Scrum Master and Digital Business Manager
New to Contra
Nikko is ready for their next project!
ERP Project Management: Discovery to Launch
Overview
Led a multi-year project from discovery to launch, managing planning, execution, testing, and delivery. Coordinated cross-functional teams to complete and approve all deliverables.
Responsibilities
Defined scope and timelines
Managed risks, dependencies, and stakeholders
Oversaw testing and launch readiness
Tools
Slack · Oracle ERP · Smartsheet · Trello
Key Challenge: UAT Testing
Low UAT engagement threatened the launch timeline.
Actions & Outcome:
Simplified test scenarios and phased execution and increased communication
Resolved issues without delaying launch
Results
100% of deliverables completed and presented
Successful launch with stakeholder approval
Key Takeaway
Delivered complex projects end-to-end while overcoming adoption challenges through proactive leadership.
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Team Management & Delivery Support
I help teams plan, organize, and deliver work efficiently by providing structured project management, clear communication, and accountability across stakeholders. With experience leading cross-functional teams from discovery through launch, I support teams in aligning priorities, removing blockers, and delivering results on time.
Offerings include:
Project and delivery management across the full lifecycle
Team coordination and workflow optimization
Stakeholder communication and status reporting
Risk, dependency, and issue management
User adoption testing coordination and launch readiness
Tool setup and optimization (Slack, Smartsheet, Trello, Oracle ERP)
I bring clarity to complex initiatives, improve team alignment, and ensure deliverables move forward with transparency and control.
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Operations Management & QA Testing
I support organizations by strengthening operational processes and ensuring quality through structured management and thorough testing. With experience working across cross-functional teams and enterprise systems, I help improve efficiency, reduce risk, and ensure products and processes are launch-ready
Operations Management Offerings
Process optimization and operational workflow design
Resource, timeline, and dependency management
Cross-team coordination and operational reporting
Risk identification and issue resolution
Tool optimization and operational support
QA & User Acceptance Testing (UAT) Offerings:
Test planning, coordination, and execution support
Test case creation and documentation
UAT coordination and user adoption support
Defect tracking, prioritization, and resolution management
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Digital Business Management
I help digital businesses operate efficiently and scale sustainably by managing day-to-day operations, aligning teams, and optimizing systems that support growth. With experience across project delivery, operations, and cross-functional coordination, I provide structure, visibility, and accountability to keep digital initiatives moving forward.
Offerings include:
Day-to-day digital operations management
Project and delivery oversight across teams and vendors
Workflow, process, and system optimization
KPI tracking, reporting, and performance management
Tool setup and optimization
Stakeholder coordination and executive support
I act as the operational backbone of digital teams—streamlining execution, reducing friction, and enabling leaders to focus on strategy and growth.
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