Freelance Operations Managers in AustinFreelance Operations Managers in Austin
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Iurii Popov's avatar
Iurii Popov
Austin, USA
Revenue Systems Builder for Service Businesses
5.0
Rating
2
Followers
Revenue Systems Builder for Service Businesses
Cover image for I configured a HubSpot CRM
I configured a HubSpot CRM pipeline for an electrical service business to create a clear and repeatable process from the first customer inquiry to job completion. The pipeline covers new lead intake, customer contact, estimate tracking, follow-up, job scheduling, completed work, and closed outcomes. The goal was to replace scattered lead management with a structured workflow that gives the business clear visibility into every opportunity and reduces the risk of forgotten estimates or missed follow-ups.
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46
Cover image for I designed and launched a
I designed and launched a set of interactive revenue calculators for service businesses. The tools help business owners estimate potential revenue lost through missed calls, no-shows, weak follow-up, and inactive customers. They also calculate the potential return from client reactivation and AI-assisted lead recovery. The project included business logic, calculation models, interface design, responsive HTML/CSS/JavaScript development, deployment, and Stripe integration for booking a paid Revenue Audit.
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50
Cover image for I analyzed a beauty salon’s
I analyzed a beauty salon’s customer database exported from Vagaro to identify inactive clients, retention gaps, repeat-visit patterns, and revenue recovery opportunities. The audit included customer segmentation by activity level, analysis of visit frequency, identification of high-value inactive clients, and recommendations for targeted reactivation campaigns.
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48
Cover image for I designed a CRM and
I designed a CRM and automation framework for home service businesses to reduce lead loss and create a more consistent customer journey. The system covers: - lead capture and pipeline management - estimate follow-up - automated reminders - job tracking - review requests - customer reactivation - revenue visibility through a simple dashboard This is a concept framework showing how I approach revenue systems, CRM structure, and automation for service businesses.
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50
Operations Manager(1)
Brandi Alexander Lathulerie | process+pattern's avatar
Brandi Alexander Lathulerie | process+pattern
Austin, USA
Turning complex processes into clear, usable documentation.
Turning complex processes into clear, usable documentation.
Cover image for Intervention Plan
Intervention Plan
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19
Cover image for Completion Tracking Rates
Completion Tracking Rates
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20
Cover image for Documentation
Documentation
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19
Cover image for Operations and Process Portfolio
Operations and Process Portfolio
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25
Operations Manager(1)
Keema Sladden's avatar
Keema Sladden
Austin, USA
Client Experience & Operations Consultant
New to Contra
Client Experience & Operations Consultant
Cover image for Client Onboarding System Setup
Client Onboarding System Setup
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22
Cover image for Supported program operations and customer
Supported program operations and customer education for JR Wealth Academy, a youth and family financial education program. Helped organize enrollment communication, educational programming, student-facing materials, scheduling, newsletters, lesson plans, and program support to create a clearer learning experience for families and participants.
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23
Cover image for Provided event operations and customer
Provided event operations and customer experience consulting for Leona, a founder-led hospitality and community space in Austin. Developed event concepts, guest experience ideas, service flow recommendations, package/pricing direction, vendor coordination concepts, and operational structure to support scalable community programming and private event opportunities. One of the proposed event concepts was later implemented by the business, providing real-world proof of concept and execution.
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30
Cover image for Led a brand refresh for
Led a brand refresh for Happy Sundays to create a more cohesive, elevated, and recognizable visual identity. Built branded educational content, improved consistency across social media, and developed a clearer creative direction for a vegan nutrition platform focused on real food, nutrition education, and family wellness.
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28
Operations Manager(1)