Keema Sladden
Client Experience & Operations Consultant
New to Contra
Keema is ready for their next project!
Supported program operations and customer education for JR Wealth Academy, a youth and family financial education program. Helped organize enrollment communication, educational programming, student-facing materials, scheduling, newsletters, lesson plans, and program support to create a clearer learning experience for families and participants.
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15
Provided event operations and customer experience consulting for Leona, a founder-led hospitality and community space in Austin. Developed event concepts, guest experience ideas, service flow recommendations, package/pricing direction, vendor coordination concepts, and operational structure to support scalable community programming and private event opportunities. One of the proposed event concepts was later implemented by the business, providing real-world proof of concept and execution.
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25
Led a brand refresh for Happy Sundays to create a more cohesive, elevated, and recognizable visual identity. Built branded educational content, improved consistency across social media, and developed a clearer creative direction for a vegan nutrition platform focused on real food, nutrition education, and family wellness.
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23
Client Onboarding System Setup
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16