A case study of the UX writing on the Nike By You (previously the NikeID) platform and ways to improve the user experience for customers.

The user experience of providing feedback can make the user very frustrated. I decided to redesign the feedback form for Dropbox to make it more user-friendly.

Trying to buy luxury goods as an average consumer can be a cumbersome process. In this case study, I look at the Chanel website to improve the process.