Creator Success and Tech Support Specialist
Served as the primary point of contact for escalated customer inquiries or complaints, effectively resolving issues in a timely and satisfactory manner..
Technical Support Specialist
Virtual Assistant
Customer Success Manager
Jira
Klaviyo
Zapier
Lead Tech Support & Customer Success Manager
Produced knowledge base, FAQ & user guides, and accurately recorded and tracked all issues while providing white-glove tech support and onboarding.
Digital Marketer
Technical Support Specialist
Customer Success Manager
Intercom
Jira
Zapier
Volunteer Project - Wordpress Website Manager & Campaign Manager
Improve UI and UX by orchestrating all aspects of overall website’s security management, updating HTML, CSS, etc. and manage fundraiser campaign launches!
Web Designer
Virtual Assistant
Website CSS
Notion
WordPress
Zapier
Social Media Manager (Twitter, LinkedIn and Facebook)
I managed LinkedIn, Facebook and Twitter for Clickcease by CHEQ for 3 years on Hootsuite and have written over 30+ articles for the blog!
Digital Marketer
Content Writer
Content Creator
WordPress