Leading Change

Milton Flournoy

Business Development Specialist
Microsoft Office 365

A 2-hour leadership development training focused on providing leaders with the knowledge and skills necessary to navigate and implement successful change management initiatives.

Performance Objectives:



At the completion of training, the trainee will be able to:

Understand Change management

  • Identify elements of change management, change roller coaster, and cultural change
  • Describe the value of change management, define the term change management
  • Demonstrate how the change roller coaster mirrors the grief cycle and explains the difference
  • Explain how the change roller coaster applies to what staff feel during a change initiative

Understand the leader's role in a change initiative

  • Discuss the three keys to successful change management leadership
  • Develop an approach to change leadership using the three key's to successful

Identify practical tools to help navigate change

  • Describe the value of the three tools for change management implementation; Kotter's eight steps, PROSCI ADKAR, and GE CAPS, explain the difference between them
  • Demonstrate when it is appropriate to use one tool over the other

Prior Knowledge

  • None required

Evaluation Measures:

  • How relevant are the concrete objectives of the change management session to reaching the overall aim?
  • To what extent is the overall aim of the training still pertinent to your individual development?
  • How could the overall learning goal and the performance objectives of the training be adapted to have maximum relevance in ensuring that managers and supervisors can fulfill their role in change management initiatives?

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