Business Process Architecture & Operational Excellence | Lean Six Sigma Black Belt
I help businesses grow without losing control of how they operate.
As a Lean Six Sigma Black Belt with over 15 years leading process improvement across healthcare, higher education, and operations, I've built the systems that let organizations scale without the chaos that usually comes with growth. My work sits at the intersection of strategy and execution: process architecture, workflow redesign, SOP development, and operational diagnostics that turn "we're too busy to fix this" into a functioning system.
Through Obsidian Success, I bring that same discipline to entrepreneurs and small businesses using the LEAN framework: Locate, Eliminate, Align, Normalize. The premise is simple. A business should not only grow. It should improve while it grows.
What I can help with:
Process mapping and workflow redesign
SOP creation and documentation systems
Operational audits to find where time and money are leaking
Change management for teams scaling past their current systems
I also host The Real Place with M. Flournoy IV, a podcast where I unpack the real reasons projects stall, teams misalign, and businesses outgrow their own processes. If you want a preview of how I think before you hire me, that's the place to start.
If your business is growing faster than your systems can handle, let's fix that.
1
23
🚀 New Podcast Launch: The Real Place
I’m excited to officially launch my podcast, The Real Place — a space for honest conversations about business systems, personal relationships, and what it really means to navigate structured spaces as a Black man.
Every Thursday at 4 PM, I’ll be dropping new episodes that blend mindset, strategy, and real-life gemba stories to help you build systems that actually support your life, your work, and your people.
🎧 Watch the first episode on YouTube: https://www.youtube.com/@MFlournoyIV
If you’ve ever felt stuck between who you are and the systems you’re in, this podcast is for you. Tap in, share with someone who needs it, and let’s build something real together.
1
138
Lean Business Audit: Visual Chic Design
0
15
Process Mapping
0
49