Driving Inclusive Practices for Older Adult Users in FinTech
This 4-week project won a design award with the non-profit org, IterateUX.
Through design research, I developed insights that contributed to a prototype that worked to solve identified workarounds and the extent of novel user segment distrust. Combined contextual inquiry and qualitative usability study methodologies using bilingual research to meet a diverse set of target participants' needs with equitable and inclusive practices.
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Posted Jul 27, 2023
Conducted research and implemented inclusive design practices with a fintech app prototype, resulting in improved accessibility and usability for all users.
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