Live Chat/ Pricing Moderator

Roger Gonzales

Engagement: Fostered a positive community by actively interacting with viewers.
Pricing Accuracy: Monitored and updated real-time pricing for showcased foreign objects.
Product Knowledge: Provided detailed descriptions and answered inquiries to assist customers.
Conflict Resolution: Promptly addressed concerns, ensuring a smooth viewer experience.
Trend Awareness: Suggested trending products based on customer preferences.
Collaboration: Worked with the content creator and production team for seamless live interactions.
Feedback Incorporation: Analyzed viewer feedback to enhance future live streams.
Technical Proficiency: Effectively utilized streaming and chat tools for efficient management.
Customer Service Excellence: Delivered responsive and friendly service to enhance brand image.
Like this project
0

Posted Sep 25, 2024

Engaged viewers on TikTok Live, managed real-time pricing, provided product info, resolved conflicts, and boosted customer satisfaction.


Administrative Assistant-Medical Records
Administrative Assistant-Medical Records
Account Manager in the Automotive Industry
Account Manager in the Automotive Industry