Live Chat/ Pricing Moderator

Roger Gonzales

Executive Assistant
Customer Support Representative
Community Manager
G Suite
Shopify
TikTok
Upwork

Engagement: Fostered a positive community by actively interacting with viewers.

Pricing Accuracy: Monitored and updated real-time pricing for showcased foreign objects.

Product Knowledge: Provided detailed descriptions and answered inquiries to assist customers.

Conflict Resolution: Promptly addressed concerns, ensuring a smooth viewer experience.

Trend Awareness: Suggested trending products based on customer preferences.

Collaboration: Worked with the content creator and production team for seamless live interactions.

Feedback Incorporation: Analyzed viewer feedback to enhance future live streams.

Technical Proficiency: Effectively utilized streaming and chat tools for efficient management.

Customer Service Excellence: Delivered responsive and friendly service to enhance brand image.

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