Account Manager in the Automotive Industry

• Managed client relationships for hundreds of accounts and 4 corporate contacts, achieving a response time of under 12 hours. • Built long-term trusting relationships with clients, identified their needs, and prepared and delivered presentations on appropriate services. • Presented our company to potential/referred clients through meetings and listened to their wishes and concerns. • Brought new business leads to increased revenue by negotiating and closing deals. • Generated 38% higher sales revenue and reduced customer churn rate by 3%. • Collected overdue invoices by calling, emailing, and contacting clients. Handled CC information over the phone and made sure to update accounts payable information to circumvent future outstanding bills.