Reservations Desk Agent (United Airlines)

✔Provided comprehensive assistance with preboarding inquiries, addressing customer concerns, and ensuring a smooth travel experience.

✔Process refunds and rebooking of flights in case United Airlines (united.com) passengers that experienced delays due to flight disruption.

✔Resolved disputes related to mileage earnings from previous trips.

✔Provided high-quality customer support to enhance the overall travel experience.

✔Ensured accuracy and efficiency in all booking and support processes.