Customer Service Representative (MERALCO)

-Assisted MERALCO (company.meralco.com.ph) customers with inquiries about their monthly electric bills, providing clear explanations and guidance.

-Informed customers about the requirements for booking electric service installations, ensuring they understood the process and necessary documentation.

-Resolved customer issues efficiently, maintaining a positive relationship with MERALCO.

-Accommodated complaints and reports regarding electric line jumpers, ensuring proper escalation and resolution.

-Contributed effectively to the project despite the short duration of the role.