Customer Service Representative (MERALCO)
John Carlie Buluran
-Assisted MERALCO (company.meralco.com.ph) customers with inquiries about their monthly electric bills, providing clear explanations and guidance.
-Informed customers about the requirements for booking electric service installations, ensuring they understood the process and necessary documentation.
-Resolved customer issues efficiently, maintaining a positive relationship with MERALCO.
-Accommodated complaints and reports regarding electric line jumpers, ensuring proper escalation and resolution.
-Contributed effectively to the project despite the short duration of the role.
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Posted Sep 13, 2024
Assisted MERALCO clients with bill inquiries, electric service installation, and resolving complaints. Addressed reports of electric line jumpers and escalation
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