I designed the VentureRamp admin dashboard, which aims to empower administrators with an accessible, user-centric interface that optimizes their ability to oversee and manage multiple facets of the VentureRamp crowdfunding platform, enhancing operational efficiency and facilitating seamless user interactions.

Client: NASD PLC

Project duration: 2 months

The Venture Ramp crowdfunding website needed a web interface for admins to be able to manage users, the website, and fundraiser projects created by these users. It had to be one that had an intuitive enough user interface for admins to be able to manage all these different facets of the website

One of the advantages I had here was that I had designed the website that the dashboard was going to be based on. Some of the things stakeholders had mentioned that they wanted the dashboard to be able to do were:

Streamlined User Management: Develop an interface that allows admins to efficiently manage user accounts, permissions, and interactions while ensuring ease of navigation.

Effective Project Management: Enable admins to oversee, moderate, and support fundraiser projects initiated by users, providing necessary tools for project curation and assistance.

Customer Support: Enable admins to manage and respond to user queries, track support tickets, and provide timely assistance, ensuring a smooth and responsive user experience

Website Content Management System: Create tools and controls for admins to oversee website functionalities, content, and configurations for a cohesive user experience.

Blog: The dashboard should enable admins to curate, edit, schedule, and track blog content effortlessly, ensuring engaging and relevant updates for the platform's community.

Press release: The dashboard is also expected to be able to send out marketing content to users via email and SMS messages.

I decided to take some time to properly layout the different sections of the application with a good IA.

This entails a summary of most of the other pages, giving a snapshot of the numbers for the Projects, Blogs, and users in the system. It also captures User activity and Trending projects.

Here admin users can see the projects in different ways and attend to the different aspects of managing projects such as reviewing new projects and approving withdrawal requests etc.

The Settings page allows the users to actually do a number of things which includes setting preferences to the dashboard, permissions, and notifications. Admins also be able to see basic profile details.

This shows the project that has been submitted for review. The admins can see key parts of the projects with the tabs provided.

Here’s a page to manage users on the website. Admins can see active, inactive, and super active users based on metrics set and also perform actions like resetting passwords or deleting users.

Based on the timeline I was given, I decided to skip the Low fidelity stage, and design and iterate in Higher fidelity designs. This decision was born out of the constraints of the project.

This section of the dashboard helps admin users to manage support tickets efficiently by tagging support tickets based on the type of issue that it is being opened for. This is done automatically by the system as the users on the Donor user dashboard choose ticket categories

This page is dedicated to managing blog articles that go on the website. Admin can see blog stats and edit, create new blog articles, or archive them if it's outdated.

Here’s a page where admins can send email blasts and sms messages to users of the system. The Success stories are connected to video testimonials at the end of projects that admin users can also publish to the website in the success stories section.