Customer Support & Sales Executive
Gia Hung
Customer Support: Actively listen to and empathize with customer concerns, identify root causes, and propose tailored solutions within a 24-hour timeframe.
Relationship Management: Build and maintain strong relationships with both B2B and B2C clients by providing exceptional service and support.
Cross-Functional Collaboration: Work closely with internal teams to ensure seamless service delivery and efficient problem resolution
Sales and Business Development: Generate and follow up on sales proposals, convert leads into bookings, and manage the entire sales process
Financial Operations: Participate in the payment process, collect payments from clients, and support related payout activities.
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Posted Oct 9, 2024
To enhance customer satisfaction and drive business growth by providing timely, effective, and personalized solutions to complex customer issues.
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Clients
Vietravel
Easia Travel
