Customer Success Executive
Gia Hung
Customer Support: Promptly address customer inquiries across various channels within 15 minutes, troubleshoot issues, and deliver effective solutions.
Sales and Business Development: Develop and manage sales pipelines, maintain client profiles in Salesforce, and coordinate with internal teams to uphold service standards.
Account Management: Maintain high-performance accounts, meet monthly KPIs, and drive revenue growth.
Product and Service Promotion: Introduce and promote company products and services to potential and existing clients.
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Posted Nov 16, 2024
To optimize customer satisfaction and drive business growth by efficiently handling high-volume customer inquiries, providing timely solutions.
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Clients
ThinkMarkets
Customer Support & Sales Executive
Account Executive