Multilingual Customer Support and Documentation Service

Chiu Yiat Kerk

Virtual Assistant
Customer Success Manager
Translator
ChatGPT
DocuSign
G Suite

Offer a comprehensive customer support and documentation service tailored to the needs of both ecommerce and real estate clients.

Services Offered:
Multilingual customer support via email, phone, and WeChat for ecommerce clients, including communication with Chinese suppliers and handling customer inquiries in both Chinese and English.
Documentation services for real estate clients, such as drafting lease agreements, sale and purchase agreements, vendor contracts, and summarizing tenant screening reports.
Translation services between Chinese and English for both ecommerce and real estate clients, ensuring clear communication between parties.
G Suite management and organization, including setting up and managing email accounts, calendars, and document storage for clients.
Benefits:
Saves clients time and effort by handling communication and documentation tasks on their behalf.
Provides a professional and reliable point of contact for both Chinese suppliers and English-speaking customers.
Ensures accurate and clear communication between parties, reducing misunderstandings and improving client satisfaction.
Enhances organization and efficiency through effective G Suite management and documentation services.
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