Administration and Customer Success Manager
Paul Erwin Deslate
To develop healthy customer relationship
To monitor the scope of services being provided to ensure they meet customers’ needs.
To collect customers’ feedback on the overall customer experience
To provide ongoing support, bringing technical experts as needed
To clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
To work with Managed Services team to ensure the timely and successful delivery of customer solutions
Being a point of contact for a range of staff and external stakeholders
Writing and issuing emails to teams and departments on behalf of teams or senior staff
To maintain the day-to-day operations of the business while supporting the wider team
Ensure all stockholders, customer, and supplier inquiries are attended to in a timely manner.
To assist the senior management with higher initiatives
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Posted Aug 18, 2024
Build strong customer relationships, manage project scope, gather feedback, provide support, communicate progress, coordinate with teams, manage stakeholders, a
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Ip.Glass
Customer Success
Operations Manager
