Customer Service Expert with 17yrs Diverse Experience

Operations Manager
Operations Manager

Build and maintain strong customer relationships. Oversee onboarding, retention, and customer service operations. Lead a team of 49 to deliver best services.

Project Manager
Customer Support Representative
Operations Manager
HubSpot
Jira
Slack

Administration and Customer Success Manager
Administration and Customer Success Manager

Build strong customer relationships, manage project scope, gather feedback, provide support, communicate progress, coordinate with teams, manage stakeholders, a

Customer Success Manager
Operations Manager
Microsoft Office 365
Notion
Slack

Customer Success
Customer Success

Own customer journey, from onboarding to renewal. Advocate for customer needs. Manage customer success team, track performance, and handle admin tasks.

Customer Success Manager
HelpScout
Jira
Slack