Service: Event Management Software Overview: An advanced event management software.

Duration: 3 Months

A powerful event management software for managing all types of events and activities, including guests, access cards, ticketing, gifting, and messaging.

Problem: Event organisers often juggle multiple disconnected tools to sell tickets, manage attendees, and track event performance. This results in fragmented data, inconsistent user experiences, and unnecessary manual labour. On event day, check-ins are often slow, unreliable, and prone to technical issues, resulting in long queues and frustrated guests. For growing event brands, these inefficiencies make it hard to scale, deliver a premium experience, or gather actionable insights. The market needed a platform that could centralise ticketing, streamline event-day operations, and scale seamlessly without sacrificing reliability or design quality.

Solution: Unboxd was designed as an all-in-one event management and ticketing platform that eliminates the chaos of disconnected tools. The platform provides event organisers with everything they need in one place, from ticket sales and attendee management to real-time check-ins and post-event analytics.

We led a full product redesign, creating a centralised design system that ensured consistency and scalability across the platform. I reimagined the user journey to make event setup, ticket purchase, and check-in fast, intuitive, and reliable, whether for a small gathering or a festival with tens of thousands of attendees. The result was a seamless, modern experience for organisers and guests alike, enabling Unboxd to scale event check-ins from zero to over 50,000 in less than six months while maintaining a premium, dependable experience.