Robust Customer Support

With five years of dedicated experience in the realms of healthcare and POS system support, I have honed an adept ability to navigate the intricate demands of customer service and technical support. I take pride in having significantly boosted sales with a remarkable record of $273k, underscoring my proficiency in not only meeting customer needs but also in driving company growth. As an expert in CRM platforms, including ConnectWise, ServiceNow, 365x, and Microsoft 365, I seamlessly integrate technology to enhance customer engagement and retention. My adept use of collaboration tools such as Google Sheets, V Connect, Google Docs, Zoho, and Cliq further empowers my ability to deliver top-tier support. My proficiency in English, coupled with my experience at conglomerate powerhouses such as Genesis and Nautic Partners, has equipped me with a global perspective and an adaptive communication style, making me an asset to teams that service diverse clientele. Specializing in live chat, email, and phone support, I serve as a versatile and empathetic point of contact for customers. I am passionate about creating positive experiences at every touchpoint and am committed to translating complex issues into smooth resolutions. Partnering with me means your customer support is not only robust but also reflective of a mindful and impactful service philosophy.