One stop shop VA
Managing the revenue team, building frameworks, scheduling meetings, collaborating with different teams, making kpi and getting results working closely with CEO
Virtual Assistant
Customer Success Manager
Customer Support Representative
CRM
Microsoft Office 365
Zoho CRM
Robust Customer Support
5+ yrs in customer support, excelling in healthcare/tech, skilled in CRMs, and a champion in sales with multi-channel expertise.
Technical Support Specialist
Virtual Assistant
Customer Support Representative
G Suite
Microsoft Office 365
Zendesk
Customer - Technical – Product Support Specialist
Provided L1 support to Genesis employees, managing software, devices,and service tickets. Also managed a team, liaised with US admin, and optimized utilizzation
Technical Support Specialist
Customer Support Representative
CRM
G Suite
Microsoft Office 365