Blackstone Granite - Improving how a B2B materials company presents and manages its inventory online
The situation
Blackstone Granite had an outdated website that no longer reflected the company.
The business had grown significantly, adding new brands and expanding its inventory, but the site remained slow, hard to navigate, and disconnected from day-to-day operations.
Inventory was not reliable, and the sales team couldn’t depend on the website. Instead, they relied on catalogs and manual confirmation with the office.
The goal
The goal wasn’t just a redesign.
It was to:
Make inventory visible and up to date
Reflect the growth of the company and its brands
Create a tool that both clients and the sales team could actually use
The problem
The main issue wasn’t visual, it was structural.
Inventory was difficult to manage → quickly became outdated
Navigation didn’t reflect how products were organized
Branding was inconsistent across pages and brands
The website didn’t support sales conversations
As a result, the website was not part of the sales process.
Approach
I focused on simplifying the structure and turning the site into a functional sales tool.
Reorganized navigation around how users search for materials
Built a scalable product structure using WordPress + WooCommerce
Unified branding across Blackstone and its related brands (Zenith, Levantec, etc.)
Improved messaging to clearly communicate product value
Created landing pages to support different product lines
Optimized key pages for SEO
Designed a clean, consistent UI
Added tools to track site performance and usage
Coordinated development to ensure everything worked reliably
Solution
The new website focuses on clarity and usability.
Inventory is now:
Structured
Easier to maintain
Easier to browse
This makes it possible to keep information current, which directly impacts how useful the site is.
The design was simplified to feel more premium and aligned with the brand, without adding unnecessary complexity.
Instead of acting as a static catalog, the site now supports real use cases:
Clients browsing available materials
Sales reps using the site during conversations
Teams relying on it as a source of truth
Results
Inventory is easier to manage, making it easier to keep it current
Fewer calls to the office to confirm availability
Dealers are more confident that what they see online reflects real inventory
Increased trust between the company and its clients
Sales reps now use the website instead of relying only on catalogs
Stronger alignment between the website and the brand
Key takeaway
The biggest improvement wasn’t design, it was making the site usable day to day.