Apical | Traveller dashboard - part of booking SaaS

Enzo Yu Deng

UX Designer
Product Designer
UI Designer
Adobe XD
Miro
Apical
Traveller dashboard
Traveller dashboard

Objective

The client is a B2B2C travel-booking SaaS company that provides merchants with a dashboard to create, sell, manage, market, and monitor rooms, trips, activities, and everything else travel-related.
The objective is to create the My Area section for travellers to manage everything related to their trips and explore more trips from other merchants using the platform.

Role

Service designer
UX/UI designer

Process

Service designer
UX/UI designer
Service design workshops
User and competitor research
Wireframing
High-fidelity mockups
Prototyping and user testing
Coordination with front-end developers

Solution

The final design addresses the challenge of contextually adapting the homepage content according to the traveller's trip status by applying a modular notification logic along with the challenge of highlighting the booked trip while keeping the other merchants' content separated yet discoverable.
Dashboard home
Dashboard home
Trips page
Trips page
Trip details
Trip details
Payment methods
Payment methods
Social impacts page
Social impacts page
News page
News page
Account page
Account page
Hi-fi prototype
Hi-fi prototype
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