Traveller dashboard
Objective
The client is a B2B2C travel-booking SaaS company that provides merchants with a dashboard to create, sell, manage, market, and monitor rooms, trips, activities, and everything else travel-related.
The objective is to create the My Area section for travellers to manage everything related to their trips and explore more trips from other merchants using the platform.
Role
Service designer
UX/UI designer
Process
Service designer
UX/UI designer
Service design workshops
User and competitor research
Wireframing
High-fidelity mockups
Prototyping and user testing
Coordination with front-end developers
Solution
The final design addresses the challenge of contextually adapting the homepage content according to the traveller's trip status by applying a modular notification logic along with the challenge of highlighting the booked trip while keeping the other merchants' content separated yet discoverable.
Dashboard home
Trips page
Trip details
Payment methods
Social impacts page
News page
Account page
Hi-fi prototype
0 likes · 27 views · Jul 30, 2024
A dashboard for travellers to view, customize and manage their trips and tickets, and communicate with the trip and event organizers.
