ErrandPay is a fintech infrastructure platform powering payments, agency banking, and financial operations for businesses. I shaped the cross-platform product experience—POS, mobile, and back-office dashboards—ensuring clarity, trust, and operational efficiency across every user touchpoint.

Create a scalable, white-label-ready design ecosystem that supports multiple business partners, simplifies financial workflows, and delivers a fast, reliable, and compliant transaction experience for agents, merchants, and administrators.

Designing within strict compliance, policy, and financial-regulation constraints.

Integrating multiple third-party services without breaking user flow or system clarity.

Ensuring UI consistency across white-labeled versions of the product.

Balancing different mental models for super admins, admins, merchants, and field agents using the same system in very different contexts.

Designed the POS app for agents, optimizing task flows for speed, clarity, and low-friction cash transactions.

Created the white-label agent app, then successfully repurposed and themed it across multiple client brands while keeping the core UX intact.

Built out the complete back-office UI, including dashboards for super admin, admin, merchant, and agent roles, each with tailored permissions and workflows.

Designed advanced fintech features such as lien management, fraud monitoring flows, partner onboarding, settlement tools, and transaction visibility systems.

Delivered a unified design language that scaled across multiple products, improving operational accuracy and reducing support dependency.