Customer Growth Specialist for GenChat AI

I focused on driving customer growth by implementing targeted strategies for lead generation, customer engagement, and retention. My role involved analyzing customer data to identify growth opportunities, developing personalized engagement plans, and optimizing product usage to enhance the customer experience. I worked closely with sales and marketing teams to align customer acquisition efforts and ensure seamless onboarding. Through proactive relationship management, I was able to increase customer satisfaction, boost retention rates, and ultimately contribute to the company’s expansion within the AI-driven chat platform space.