Customer and Admin Support for The Icing Artist
Jona Zamora
Executive Assistant
Customer Support Representative
Kajabi
Shopify
The Icing Artist - Laurie Shannon is a content creator.
She creates fun dessert challenges and experiments breaking down the barriers of intimidating foodie content, making it approachable for everyone!
Products offered:
As a member of her customer support team, I answer questions related to:
Accessing and navigating her online course
Providing additional resources and support for students
Understanding course content and materials
Troubleshooting issues with the orders
Payment and shipping inquiries
