Ensuring customer satisfaction and building relationships

Customer and Admin Support for The Icing Artist
Customer and Admin Support for The Icing Artist

Handling inquiries, assisting with course access, content understanding, technical issues, payments, and providing additional resources for students

Executive Assistant
Customer Support Representative
Kajabi
Shopify

Customer Support for Fountain TRT
Customer Support for Fountain TRT

My role involves ensuring customer satisfaction through clear communication and prompt resolution of issues, contributing to a positive patient experience.

Customer Support Representative
Intercom
Retool
Stripe

Customer Success Agent and Onboarding Manager
Customer Success Agent and Onboarding Manager

Managed employee onboarding, guided students through course access, inquiries, and payments.

Recruiter
Executive Assistant
Customer Support Representative
Asana
Zendesk