Customer Support Representative
Data Entry Specialist
Virtual Assistant
CRM
Google Docs
Microsoft Office 365
Microsoft Word
Skype
Working with Cristine as Quality Assurance Specialist has been a game changer for our call center operations. Her ability to listen to recorded calls and provide constructive feedback to our agents has greatly improved their performance. 🚀
Cristine's collaboration with our management team in developing and implementing processes and procedures has resulted in a significant improvement in the overall quality of service provided to our customers. 💪
Posted Jan 13, 2023
As a Quality Assurance Specialist for call center agents, I am responsible for evaluating the quality of customer service provided by the call center agents.
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Customer Support Representative
Data Entry Specialist
Virtual Assistant
CRM
Google Docs
Microsoft Office 365
Microsoft Word
Skype