Live Chat Support at Teleperformance
Sunkara Tarun
Responded to over 300 customer inquiries per day via Zendesk, maintaining a 98% satisfaction rating
and reducing average response time by 30%.
Communicated with over 500 customers through Zendesk chat and email daily, providing technical
support and addressing concerns, resulting in a 95% customer satisfaction rate.
As a pre-sales executive for Samsung's foreign clients, I successfully closed deals worth $1M by conducting detailed product demonstrations and effectively communicating the benefits of Samsung's millionofferings.
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Posted Apr 16, 2024
I conducted live chat support services, delivering prompt and professional assistance to clients, resulting in increased customer satisfaction.
