Product Support and Customer Engagement for SaaS Company
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Virtual Assistant
Customer Success Manager
Customer Support Representative
Gmail
Google Sheets
Zoho CRM
Conducted over 300 outbound support calls during the campaign.
2. Increased product adoption rate by 25% through effective communication.
3. Developed a customer feedback system that informed product improvements.
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Posted May 27, 2024
I spearheaded a customer engagement campaign for a SaaS company, making outbound calls to provide product information and support.
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Tags
Virtual Assistant
Customer Success Manager
Customer Support Representative
Gmail
Google Sheets
Zoho CRM
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