Product Support and Customer Engagement for SaaS Company
Lilian Muthoni
Conducted over 300 outbound support calls during the campaign.
2. Increased product adoption rate by 25% through effective communication.
3. Developed a customer feedback system that informed product improvements.
Like this project
Posted May 27, 2024
I spearheaded a customer engagement campaign for a SaaS company, making outbound calls to provide product information and support.
