Calendar management, email management, and scheduling coordination

Data entry, research, and file creation using MS Word, Excel, PowerPoint, and Notion

Customer support via email and chat

Document preparation, including SOPs, reports, and internal communications

CRM management and pipeline tracking using Pipedrive, and Salesforce.

Light social media content creation

Product sourcing and product labeling

Supervising and onboarding logistics clerks, dispatchers, and QC/IC auditors

Peer-to-peer and cross-training programs to build team versatility and coverage

Developing online training materials and SOPs for new team members

Leading weekly and bi-weekly client and internal alignment meetings on order volume, shipment metrics, and account health

Coordinating with department leads to ensure staffing coverage and workflow continuity

Managing multi-brand account portfolios across produce, beauty, apparel, and medical equipment industries

Client relationship management with regular reporting on KPIs, SLAs, and department metrics

Vendor inquiry response and purchase order processing to brokers and carriers

Weekly optimization reporting to track cost savings and delivery performance

B2B and B2C order management and customer communication

Logistics dispatching, and load scheduling

Inventory management and quality control

Domestic and international freight management

3PL warehouse account management and distribution center coordination

Product sourcing, labeling, and FBA shipment creation

As a Logistics and Supply Chain professional, I understand the importance of efficient supply chain management, accurate inventory tracking, and timely logistics coordination for businesses. My ideal client is a company seeking support in organizing transportation for daily, weekly, or monthly inbound/outbound shipments, optimizing inventory management, and maintaining overall supply chain efficiency. With my expertise in logistics, I can provide comprehensive support in all logistics and supply chain management areas.

We will talk about your company and review your project together. We'll review your goals for the project to see what you aim to accomplish. You will have the necessary details to have this project completed, including access to all necessary tools and portals, an estimate of how long the project will take, and what you wish to have accomplished by the project due date.

I will ask questions about your project and its goals. Review your projected project timeline and ask for any additional clarifying questions to fully understand your project.

I will schedule a meeting to review the project. This is the time for you to provide constructive feedback and request any revisions on the work done so far.

The project is completed. I will be available if any further assistance is required in the near future.