Project Overview:

As a Virtual Assistant for Better Media, I provided comprehensive administrative support and customer service to help streamline business operations. My responsibilities included managing client communications, organizing schedules, and assisting with digital marketing efforts.

Key Responsibilities:

Handled customer inquiries and provided support via email and phone.

Managed and organized the CEO’s calendar, scheduled appointments, and coordinated meetings.

Conducted market research to support digital marketing strategies and content creation.

Monitored and responded to comments and messages on social media platforms.

Assisted with data entry and maintained accurate records in CRM systems.

Results:

Improved response times and customer satisfaction through efficient communication and support.

Successfully managed the CEO’s schedule, ensuring optimal time management and productivity.

Contributed to the development of effective digital marketing strategies through thorough research.

Enhanced social media engagement by promptly addressing comments and messages.