Sales and Customer Support Specialist

Explained product features and demonstrated operation to educate customers and close deals.

Introduced brand offerings and matched customers needs to company products to drive revenue growth.

Processed orders via online, phone and email channels to coordinate swift deliveries.

Delivered proactive, responsible and accurate administrative support services to field sales team.

Followed up on issues of incomplete and missing paperwork to smoothly close sales deals.

Researched market trends and stayed current on customer preferences to better lead sales operations.

Projected sales and identified less profitable areas by closely monitoring operations

Built favorable industry partnerships by representing company and promoting products at trade shows and conventions.

Maximized profitability by capitalizing on revenue opportunities with well coordinated sales programs.

Prepared informational packets to keep sales team proficient on new and updated product lines.

Raised sales quote and sales order using ERP software.

Prepared monthly sales and demonstration report.