Enhancing Puzzle Solving in Okay? Through Strategic Hints

Julie Park

UX Writer
UX Copywriter
Figma
Jasper
Okay? stands out as a distinctive minimalistic puzzle game, captivating players with abstract shape and challenging levels. Recognizing difficulty at some levels without a proper hint was needed. So, I created a strategic hint popup to assist players facing challenges without compromising engagement.

What's the Problem?

The challenge was to introduce a hint popup after players encountered difficult (around 5 times), aiming to reduce the likelihood of uninstalling the game. Timely assistance was expected to prevent frustration and enhance the overall user experience, minimizing the risk of players uninstalling the game.

What Did I Do?

To balance user autonomy and support, the implementation involved triggering the hint popup after players faced challenges approximately 5 times. This approach respected player's desire to independently solve puzzles while conveying a sense of care and assistance.

Did It Work?

The strategy aimed to reduce players frustration, allowing them to overcome obstacles with the assistance of well-timed hints. While completely eliminating frustration might unrealistic, the goal was to ensure players felt supported and encouraged to continue playing, minimizing the risk of uninstallation.
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