End of Day Example Email:

The weekly 1:1 with Sara has been moved to Tuesday, Dec 3, at 2:00pm

Your coffee with Jack has been scheduled at the local coffee shop for Thursday, Nov 21 at 9:00am. You have a meeting at 10:30am so remember to leave the coffee shop at 10:00am to make it to the office on time. Travel time will be added in the calendar to reflect this.

The meeting with Mayor Smith has been confirmed at City Hall for Monday, Dec 9, at 11:00am. Directions for parking can be found here (link) and will be included in the calendar as well.

Reminder: Tomorrow's meeting with Nick Anderson has been moved to a zoom. His bio can be found here (link). You briefly met him at a networking event this summer for local businesses.

Example of a weekly calendar:

Email responses to scheduling and customer service questions:

Hi John,

Thank you for reaching out to schedule a meeting. Chris is busy this week but is available on the following days to meet with you over the phone for 30min.

Monday, Nov 25, 9:30-10:00am

Tuesday, Nov 26, 1:30-2:00pm

Wednesday, Nov 27, 3:00-3:30pm

Please let me know if any of these times work for you and I will get you on the schedule.

Best,

Amber

Hi Tracey,

Thank you for reaching out to us with your questions about our product. I am so sorry you experienced shipping issues.

Could you send me the order number so I can prepare everything for you? We can ship them again, though we also are available for you to pick them up in person if that is a safer option. We want to insure you get these products in time for your event.

If you would like to discuss other options please feel free to call me at the phone number below.

Best,

Amber