Administrative Assistant

Assisted the President and Franchisee with office operations, accounts payable and receivable, collections, and weekly meetings. Responded to B2B and B2C customer inquiries via emails and phone calls. Processed commissions and established new franchisee accounts. Maintained new and existing customer accounts, processing, revising, canceling orders as needed, and scheduling freight pick-up and drop-off.

·        Increased sales by 50% by collaborating on the planning and execution of advertising and marketing strategies, using the top sellers on social media platforms to reach new and existing customers.

·        Recognized by owners for exceeding daily order processing quota, and skill and dedication in handling customer services requests.