Automating CRM Pipeline by Maya KechaAutomating CRM Pipeline by Maya Kecha

Automating CRM Pipeline

Maya Kecha

Maya Kecha

Project Snapshot

Client/Industry B2B SaaS
RoleOperations Architect & Automation Lead
Tech StackAirtable, Zapier, HubSpot, Slack
FocusRevenue Operations (RevOps) & Process Automation

Focus: Creating Airtable CRMs with Zapier & Operations

The Challenge:

A B2B SaaS client was struggling with disconnected data between their marketing and sales teams. Leads were falling through the cracks, and manual data entry was slowing down the sales cycle.

The Deliverable:

I built a custom CRM ecosystem using Airtable and Zapier. I created automated workflows (Zaps) that instantly routed leads from HubSpot and web forms directly into an Airtable base, categorized them by lead score, and notified the sales team via Slack.

The Outcome:

The new system doubled lead velocity and improved lead quality by 23%. By removing manual entry, we achieved better data hygiene and significantly improved the hand-off process between marketing and sales.
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Posted Dec 16, 2025

Problem: Manual entry & data silos slowed sales. Solution: Built an automated Airtable+Zapier CRM, doubling lead velocity and streamlining the sales hand-off.