Empowering Families: Compassionate Advocacy for Service Members

Rachel Blackburn

Executive Assistant
Customer Support Representative
Public Speaker
Excel
G Suite
Microsoft PowerPoint

Who is Nevada Army National Guard Family Services? 🛡️

Nevada Army National Guard Family Services, based in Reno, Nevada, United States, is a group dedicated to supporting the families of deployed service members. From June 2010 to June 2013, I had the honor of contributing to this noble cause.

My Role 🌟

As a Family Assistance Specialist, I played a vital role in offering support and services to families during challenging times. Here's a glimpse into my responsibilities and achievements:

  • Family Support: Engaged directly with up to 100 families of deployed service members, providing critical assistance in areas such as legal referral, financial assistance, and crisis intervention.
  • Record Keeping: Diligently maintained detailed communication records in a database, ensuring effective follow-up and comprehensive support for both service members and their families.
  • Promotional Activities: Developed and distributed promotional materials, significantly enhancing program visibility. I also led live briefing sessions, leveraging social media platforms to reach a broader audience.

Skills and Tools: 🛠️

  • Google Suite: Utilized for efficient communication and organization.
  • Executive Support & Data Entry: Provided top-level assistance and meticulously managed data.
  • Attention to Detail & Patience: Ensured accuracy and empathetic interactions.
  • Adaptability & Teamwork: Adapted to changing needs and collaborated effectively with colleagues.

Making a Difference 💪

My tenure at Nevada Army National Guard Family Services was marked by a deep commitment to providing unwavering support to those who sacrifice so much for our safety. The skills and experiences I gained are invaluable, especially in fields requiring empathy, detailed coordination, and effective communication.

Let's Connect! 🤝

If you're seeking someone with a proven track record in customer assistance, detailed record-keeping, and impactful community engagement, I'd love to explore how my background can be a valuable addition to your team. Let's connect and discuss how we can make a positive impact together!



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